Spa Receptionist

Be a part of something truly special! Join the pre-opening team of Four Seasons Cabo San Lucas at Cabo Del Sol as Spa Receptionist . On the stunning southern coast of Mexico’s Baja peninsula, experience Cabo’s Golden Corridor, ideally located between Cabo San Lucas and San José del Cabo.  In the heart of all the action, the coveted community of Cabo Del Sol is home to our modern hacienda-style village, with sparkling ocean views throughout. Create magical memories as hearts beat to the rhythm of Mexican music, art and culture – embraced by the warmth of our Four Seasons “familia.” This ultra-luxury ocean-front resort will include 96 beautifully appointed guestrooms and 61 Residences,  Amenities will include three restaurants, five bars, three pools, an open-air fitness center designed by celebrity trainer Harley Pasternak, Spa with ten treatment rooms and relaxation oasis, and The Clubhouse.  The Clubhouse is perched above the resort with sweeping Ocean views, and it is being designed as THE place to host spectacular weddings and events for up to 250 people.  It will feature and event lawn for ceremonies, an indoor/outdoor ballroom, living room space for entertaining, and a bridal suite.  

Target hire date: December 2023

The role of the Spa Receptionist 

The Spa Receptionist will demonstrate the following key characteristics:

• To greet, accommodate and facilitate guest arrival and departure in the spa.
• To arrange spa appointments while greeting and accommodating guests.
• To respond to all interactions in an efficient, courteous, and professional manner to achieve maximum guest satisfaction and comfort.
• To comply with all Four Seasons’ policies, procedures, and standards.  

Knowledge and Skills  

• High school education or equivalent experience
• 6 months and upwards of work experience in a hotel or spa, preferably within the high end/luxury market.
• Reading, writing and oral proficiency in the English and Spanish language. Computer literate and proficient in Microsoft Office, preferably have a working knowledge of Book4Time, or equivalent Spa operating system. Excellent telephone etiquette and interpersonal skills.

Master Your Craft:

The Spa Receptionist handles all guest interactions with the highest level of hospitality and professionalism, accommodates all guest requests the best of their abilities or offer other alternatives when necessary, assists guests with all inquiries in connection with spa services, Uses the Spa software program and possess extensive spa, product, and treatment knowledge to be able to recommend and schedule treatments, collect payment for of Spa services and/or retail purchase.

What to Expect:  

• Be part of a caring team with a family spirit  
• Have opportunities to build a successful career with global potential  
• Work in a diverse and challenging environment and engage with the leadership team  
• Be recognized for your accomplishments  

About Four Seasons Hotels & Resorts:   

Four Seasons Hotels and Resorts opened its first hotel in 1961 and its story is a tale of continual innovation, remarkable expansion and a single-minded dedication to the highest of standards. For over 50 years, Four Seasons has transformed the hospitality industry by combining friendliness and efficiency with the finest traditions of international hotel keeping.   

Service Culture  

Currently operating 126 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.  

 What it is Like to Work for Four Seasons Hotels & Resorts:  

 At Four Seasons, we guide all of our actions by the Golden Rule: “Treat others the way you would like to be treated.” Here, you will get to work on a team that is built on mutual respect, collaboration, excellent service and a passion for service. As a luxury brand, your work will be also guided by very strict standards to ensure a high level of quality and service at all times. Expect to work hard but have fun and learn along the way, taking your career, experience and skills to the next level. As an added bonus, working with Four Seasons gives you the opportunity to work for an international company and travel all over the world while staying at incredible properties for free!  

Learn more by visiting us at:  

Company Site:       www.fourseasons.com      

Our Careers:           Four Seasons Careers (myworkdayjobs.com)         

LinkedIn:                 https://www.linkedin.com/company/four-seasons-hotels-and-resorts    

Facebook:               https://www.facebook.com/FourSeasonsJobs    

Twitter:                     https://twitter.com/FourSeasonsJobs    

 We look forward to receiving your application!  

******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.******